Reservations | Listed 13 March

Arawa Park Hotel – Reservations Manager

Location
Auckland
Work type
Full time
Brand
Arawa Park Hotel

The Company

Arawa Park Hotel is part of EVT, a proudly Australian & New Zealand owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally. 

Our hotel

135 guest rooms

180 pax Atrium Restaurant and Bar open 7 days

6 busy conference and meeting spaces
 

Arawa Park is looking for a skilled team member with a background in reservations and group bookings. 
 

Key Responsibilities:

  • Promote revenue generating opportunities by enabling a culture of showing the guest the best the hotel has to offer
  • Oversee day to day operation to ensure exceptional customer service
  • Analyse reservations call patterns with a focus on conversion rates
  • Manage inventory in 3rd party systems
  • Encourage and maintain customer feedback and action accordingly

Ideal Candidate will have:

  • Due to the requirement to fill this role as soon as possible only applicants already eligible to work in NZ will be considered.
  • Minimum 3 years’ hotel experience
  • Must have previous Revenue or Reservations or online distribution experience
  • Excellent skills in PC based application programs including OPERA
  • Excellent written and verbal communication required

Benefits

  • An extra paid Wellness Day each year
  • Career growth through our Event Entertainment & Hospitality network
  • Discounted movies at Event Cinemas & hefty accommodation savings

Apply now