Reservations | Listed 01 May

Arawa Park Hotel – Reservations Supervisor / Manager

Work type
Full time
Arawa Park Hotel

About the business

Arawa Park Hotel is part of EVT, a proudly Australian & New Zealand owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally. 

About the role 

Arawa Park is looking for a skilled team member with a background in reservations and group bookings. 

Key Responsibilities:

  • Promote revenue generating opportunities by enabling a culture of showing the guest the best the hotel has to offer
  • Oversee day to day operation to ensure exceptional customer service
  • Analyse reservations call patterns with a focus on conversion rates
  • Manage inventory in 3rd party systems
  • Encourage and maintain customer feedback and action accordingly

Benefits & perks 

  • Renowned for our refreshingly local, down-to-earth experiences. 
  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

Skills & experience 

  • Due to the requirement to fill this role as soon as possible only applicants already eligible to work in NZ will be considered.
  • Minimum 3 years’ hotel experience
  • Must have previous Revenue or Reservations or online distribution experience
  • Excellent skills in PC based application programs including OPERA
  • Excellent written and verbal communication required

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts 

Apply now