About the business
Atura Dandenong is the first of a new and exciting Hotel concept in Victoria with a great focus on unique and innovative urban design elements and technology.
About the role
We are accepting applications for a dynamic, energetic and passionate Duty Manager that wants to grow their career. You will be responsible to communicate with the Front Office Manager on aspects affecting guest service and hotel operations, as well as provide functional assistance and direction to all departments. More importantly, we want a superstar in the making to take the stage of the front desk and shine like the spotlight is on you!!
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Ideally, you’ll have a minimum 1 years in a hotel front office department with experience in either front desk and reservations. Any experience as team leader, shift supervisor, assistant manager or duty manager
- You’ll have excellent customer relations
- Problem solving and time management skills
- You have a working knowledge of hotel property management systems such as Opera and an understanding of point of sales systems such as Micros or Infrasys
- The ability to multi-task
- Leadership skills that are second to none
- Be a Daymaker! Make the day better, everyday, for our guests, customers, colleagues and community.
- You are fully conversant with all hotel emergency procedures
About you
- You have an outgoing personality, positive attitude and loads of initiative
- You handle pressure with panache
- You have an opinion
- You are creative with an entrepreneurial spirit
- You are always happy, never satisfied
- You are enthusiastic
- You know when to stop talking and really LISTEN
- You have a passionate work ethic … as if you were the owner of the place
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