Atura Wellington – Duty Manager
About the business
Atura is a collection of urban, industrial and art inspired hotels, high on character, service and value, at Atura, we give you more. Our guests escape the humdrum and step into somewhere that’s always full of surprises. Atura is is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.
About the role
Atura Wellington is a 108 room 3.5 star hotel catering mainly to corporate and government travelers, and are looking for a full time Duty Manager to join our energetic Front Desk team. Reporting to the Rooms Division Manager, you will assume responsibility to ensure the effective operations of the Front Office department on a day-to-day basis.
Key tasks & responsibilities:
- In the absence of Executive Management, the Duty Manager will have the following responsibilities:
- Oversee and co-ordinate operational activities of all departments while maintaining the established standards of service.
- Guarantee the running of the hotel in accordance to hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.
- Handle, record and report all incidents which have occurred in the hotel. These incidents can either affect an employee, third party, event based incidents or evacuation of the hotel.
Benefits & Perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
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