Digital & Technology | Listed 29 May

EVT HQ – Solutions Support Specialist – Opera & MEWS PMS

Work type
Full time

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About the role

The Opera & MEWS PMS Solutions Support Specialist role involves providing technical assistance and ensuring the smooth operation of the Opera (V5/Cloud) & MEWS PMS platforms throughout Australia, New Zealand & Singapore.

Your key responsibilities within this role will be:

  • Resolving Issues: Work alongside internal teams, customers and if needed, OPERA & MEWS support to resolve issues.
  • Level 1 Support: Taking full ownership and offering primary support for all OPERA & MEWS PMS related matters.
  • Be a Tech-Savvy Troubleshooter: Have the ability to troubleshoot and resolve problems promptly and effectively. 

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Minimum 2 years’ experience in supporting and managing Oracle Opera Central Systems Solutions (including ORS, OCIS and OWS) and the Oracle Opera solutions (including Opera PMS, OXI, OPI) & MEWS PMS.
  • Good written and verbal communications skills required.

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now