About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Auckland
In the beating heart of Viaduct Harbour, QT Auckland is your place to shine. From Esther to Rooftop at QT, splashy event venues and all 150 rooms in between, it’s always abuzz with activity. If you love shaking things up while providing superb service, we’d love to hear how you’d make your mark.
About the role
The Esther Breakfast Food & Beverage Attendant plays a crucial role in ensuring our guests receive top-notch service and have a memorable experience every morning.
Some duties include:
- Greet and Seat Guests: Warmly welcome guests, assist with seating arrangements, and provide them with menus.
- Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions.
- Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard.
- Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns.
- Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking.
- Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly.
- Handle Payments: Present bills to guests, process payments accurately.
- Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests’ experience.
- Handle Guest Requests: Address special requests and accommodate guests’ needs to the best of your ability.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Demonstrated previous experience of at least 12 months in a similar role.
- The ability to work under pressure in one of Auckland’s busiest Hotel Restaurants.
- Passion for culinary excellence.
- Excellent presentation and exceptional communication skills.
- Team player.
- Sound knowledge of current food trends.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.