Entertainment Customer Service | Listed 04 April

QT Auckland – Door Host (Director of Chaos)

New Zealand
Work type
Full time

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About QT 

A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix? 

About QT Auckland

In the beating heart of Viaduct Harbour, QT Auckland is your place to shine. From Esther to Rooftop at QT, splashy event venues and all 150 rooms in between, it’s always abuzz with activity. If you love shaking things up while providing superb service, we’d love to hear how you’d make your mark.

About the role

The casting call is out for QT Auckland’s Director of Chaos. An iconic presence at the doors of Viaduct’s hottest new hotel and guardian of the world less conventional that lies within.

Key responsibilities :

  • To represent the face and style of the hotel, and to be able to offer an enticing, warm welcome to all guests entering QT Auckland, Rooftop at QT & Esther Restaurant.
  • To recognise and acknowledge our loyal guests and welcome new ones upon arrival.
  • To stay abreast of current Auckland trends, experiences and product knowledge to create a customised experience every time.
  • To literally “direct” the guest through the “chaos” of service offerings including (but not limited to) valet service, porterage requirements, concierge expertise, room key pick-ups etc.
  • To be a lobby ambassador during the peak periods floating through Lobby and Food and Beverage outlets ensuring all guests experience is met up to their expectation.

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Full NZ Driver’s license
  • A minimum 2 years’ of hotel experience, preferably Front Office. 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now