Front Office | Listed 18 March

QT Bondi – Guest Service Agent

Work type

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About QT 

A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix? 

About QT Bondi

Caught in a love affair with Bondi? The waves are our muse too. Set in Sydney’s iconic beachside neighbourhood, QT Bondi is a boutique hotel known for sweeping guests off their bare feet. If that kind of service is second nature to you, come as you are and work with our eclectic QT crew.

About the role

As Guest Service Agent you will provide exceptional guest service during check-in, check-out, and throughout their stay.

  • As the first point of contact for the hotel you are totally service, assist with concierge services.
  • You possess exceptional communication and problem-solving skills.
  • You possess a comprehensive insider’s knowledge of Bondi as a destination.
  • You have a 24/7 smile from ear to ear!
  • Proactive worker – can work alone and efficiency
  • Opera experience preferred
  • Must be available to work a rotating roster

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • You have an outgoing personality and loads of initiative.
  • You are well-groomed.
  • You know when to stop talking and really listen.
  • You are able to juggle ten things at once.
  • You are able to work with an exciting and vibrant team.
  • You are reliable and flexible with the ability to work various shifts

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now