Housekeeping | Listed 03 May

QT Melbourne – Assistant Executive Housekeeper

Work type
Full time

About the business

QT Melbourne is located in the heart of the Melbourne CBD and only a short stroll to the exclusive Collins Street shopping precinct, QT Melbourne brings a chic new designer landmark to the city’s cultural heartland with distinctly creative edge through its 188 rooms and exciting dining and bar experiences.

Key Responsibilities & Duties:

Manages and directs all aspects of the operational Housekeeping Department in association with outsourcing housekeeping company.

  • Maintains an acceptable standard of room presentation ad cleanliness of all public areas at all times.
  • Establishes effective control over stock costs and levels, completing stock takes at the end of each month.
  • Carries out Supervisor room checks at random.
  • Monitors rooms for pest control, carpet and curtain cleaning.
  • Creates a congenial work environment for all team members and ensures morale is kept high.
  • Liaises closely with all departments especially Front Office to establish good communication and working relationships.
  • Ensures that good standards are maintained and that personal appearances are all to the highest standard.
  • Reports any potential health and safety hazards to the Health and Safety Officer or Manager on Duty.
  • Ensures all employees are following hotel policies and rules and are familiar with the team handbook.
  • Attends regular Department Head Meetings.
  • Holds monthly departmental communication, training and information meetings.
  • Greets our guests in a polite and courteous manner being careful not to confuse the difference between friendliness and familiarity, always remaining professional whilst maintaining our guest privacy and safety.
  • Carries out other duties as directed by the Executive Housekeeper & the Director of Rooms

Benefits & perks

  • Renowned for our refreshingly local, down-to-earth experiences. 
  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

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