Front Office | Listed 01 March

QT Melbourne – Director of Chaos

Location
VIC
Work type
Casual
Brand
QT

An eclectic mix of design and art, style and luxury.

QT Hotels

Not your ordinary Hotel!

Inspired by the rag traders of the early 1900’s in nearby Flinders Lane and the French fashion influence of the Paris end of Collins Street, QT  Melbourne.

We are now looking to recruit exceptional talent to be part of creating this exciting new hotel experience.

 Duties & Responsibilities

  • To represent the face and style of the hotel to be able to offer an enticing, warm welcome to all guests entering QT Melbourne. 
  • You are into what is cool for now and connect with the emotive and social drivers of visual presence.  You have your own style going on that reflects the ‘inner you’ and love to ‘play the part’ and be part of the show.
  • To recognize and acknowledge our loyal guests & welcome new ones upon arrival
  • To stay abreast of current Melbourne trends, experiences and product knowledge to create a customized experience every time.
  • To present on shift impeccably groomed and looking your best at all times
  • To literally “direct” the guest through the “chaos” of service offerings including; valet service, porterage requirements, concierge expertise and through to picking up a key at reception; to enter a world of design & architecture, art, fashion, food and beverage & entertainment
  • To be aware of VIP guests and their preferences to ensure preparations are made
  • To anticipate and exceed our guest’s desires at all times, igniting a sense of surprise and delight combined with inquisitive theatrical customer interaction.

Apply now