QT Melbourne – Guest Service Agent
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Melbourne
Woven into the city’s fabric, QT Melbourne is at the heart of the CBD’s cultural beat. Want to come into our fold? Show us your service-minded side and help keep luxury evolving across 188 industrial inspired rooms and signature dining from laneway to rooftop. We can’t wait to see what you’ve got.
About the role
Looking for a receptionist extraordinaire to join our QT Melbourne Team. As our Guest Service Agent, you’ll be the master of check-ins, check-outs, and ensuring our guests have the time of their lives!
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Being the friendly face of the hotel and lending a hand with concierge services.
- A knack for communication and problem-solving.
- Knowing Melbourne like the back of your hand – the best cafes, hidden gems, and top-notch attractions.
- A smile that goes from ear to ear.
- A can-do attitude and the ability to work independently with top-notch efficiency.
- Previous experience with Opera software is a bonus.
- Flexible availability to handle a rotating roster.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.