QT Newcastle – Restaurant Manager
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Newcastle
Heritage on the harbour, QT Newcastle’s the newest QT on the block. Escape yesterday’s gravity and work amongst hospitality stars across our 104 guest rooms, Jana Restaurant & Bar and Rooftop at QT. With a breezy commute and CBD sea views, QT is calling for absolute Daymakers. How will you answer?
About the role
An exciting opportunity has become available for an exceptional senior leader at QT Newcastle’s signature Restaurant and Bar.
The successful individual must have exceptional leadership skills with a hands on approach and understand how to drive a large team in a high volume capacity. Most importantly, this individual would exude a warm and jovial attitude.
Being the flagship regional hotel for QT Hotels & Resorts, we are looking for a fantastic leader to continue & improve on our signature QT service & experiences.
As we are a medium to small hotel consisting of 104 guest rooms, a Restaurant, Café and Room Service – this role will require an individual who is very hands on. Reporting to the Food and Beverage Director, you will be directly responsible for the overall guest experience throughout the Ground Floor, with a huge focus on building a team who can deliver the QT signature service for each of our guests and to the local community.
Key Responsibilities :
- Responsible for the day-to-day management both the Restaurant, Bar and Café outlets, including rostering.
- Have a sound understanding of revenue and payroll and the ability to adjust accordingly.
- Will have a sure understanding of current local and international food and dining trends
- Maintain and assist on menu and wine list development.
- Handles complaints so that it leaves customers satisfied and impressed.
- Participate in all the operations of the Restaurant and Café in order to deliver on our QT Signature Service.
- Constantly motivate staff and be positive and passionate.
- Actively participate in service, leading from example and developing the skills of staff.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Proven previous experience in a similar role and proven leadership experience.
- Has a focus on growing and developing a team of passionate restaurant and hotel people.
- Professional and personable, with excellent communication skills and a can-do attitude.
- You’re pre-equipped with sound decision making and problem-solving skills, especially under pressure.
- You will have solid knowledge of wine, spirits and food.
- You will be required to hold a current RSA
- Must have the appropriate legal requirements to work in Australia.
- Outstanding communications and presentation skills both written and verbal.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.