About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About QT Perth
A place for explorers and wildflowers, QT Perth is an eclectic urban oasis where everyone fits in perfectly. Service obsessed? Better yet. Boasting designer guest rooms, event spaces, Santini Bar & Grill and Rooftop at QT, there are ample opportunities to insert your passion for making the day.
About the role
Key responsibilities:
- Monitor staff conduct ensure they are providing the highest level of service that is both courteous and friendly. The correct pouring, presentation and serving of drinks, and presentation of all staff, consistency is the key.
- As a manager you are there to guide staff – lead by example.
- Motivate staff through positive reinforcement particularly at stressful times.
- Conduct and be involved with regular training sessions.
- Monitor opening and closing procedures. This involves conducting a full stock check ensuring the floor is sufficiently stocked and set up with cutlery, glassware, etc.
- Welcome staff and ensure their start times correspond to the roster. Punctuality must be monitored. Minimize wage costs by signing staff off when the floor becomes quiet and ensure staff enter the correct details and sign in the appropriate box.
- Co-ordinate breaks ensuring staff levels are adequate. Promptly signing staff off to manage wages.
- Assign staff to sections and thoroughly brief them on the day/evenings events and hotel happenings – especially when busy.
- Maintain the highest level of cleanliness in all areas on the floor and storage areas behind the bar; particularly the garden beds and pot plants – regularly cleaned by your team and ensuring no cigarette butts are left behind.
- Abiding by all licensing restrictions and legislation.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- A genuinely passionate customer service giver who’s hands on approach leads the team.
- A natural born leader who takes pride in developing future leaders with your inspirational management experience and approachable manner.
- Are driven to be the best and consistently table new and creative ideas to remain the industry leader.
- Possess strong financial acumen and understand budget targets, payroll and associated expenses. The role gives you the autonomy to run this business like it is your own.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.