About the business
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About the role
Rydges Auckland mixes elements of London sophistication, Sydney cool, New York style, combined with the warmth of world class Kiwi hospitality.
We currently have a rare opportunity for an experienced professional to lead our Hotel Maintenance Department reporting to the General Manager to deliver the high standards Rydges Hotel Auckland is known for.
YOUR RESPONSIBILITES
- To co-ordinate an effective maintenance service to all departments.
- Ensure the building and surrounds, plant, machinery and equipment is maintained and operates at the most efficient and productive method possible.
- Control expenditure according to the budget.
- Ensure all legal requirements and regulations are met relating to those areas outlined in this job description.
Financial
- Prepare annual engineering budget, broken down into these sections:
- salaries and wages
- contract maintenance
- property maintenance
- electricity / water consumption / sundry / fuel oil / gas
- Financial statistics / results relating to the maintenance operations, ie, water / electricity / gas / bulbs etc are measured with a view to reducing any wastage.
- Purchase equipment and select contractors which meet quality standards and comply with budget guidelines following approval
- Prepare monthly and annual reports on expenditure of capital, repairs and maintenance budgets.
- Tariff rates should be reviewed annually to monitor for variations in rates / measurement methods by the utility supplier.
- Check and approve all accounts relative to repair / maintenance expenditure.
Customer
- Maintenance of guest rooms, furnishings, fixtures, equipment and air conditioning.
- Provide a fast and efficient service for departmental maintenance requests.
- Co-ordinate special projects with a view to minimising customer inconvenience.
- Attend meetings relative to service issues and address issues with a view to service improvement and long term resolution.
Personnel & Training
- To utilise maintenance personnel effectively in relation to training and career development.
- To develop and implement relevant training for trouble–shooting procedures for both maintenance and hotel duty personnel.
- Through participation, departmentally and interdepartmentally drive our service program to improve processes / profitability and employee relationships.
- Attend daily briefings / departmental committee meetings and disseminate information to department.
Corporate Image
- Letters, reports and memorandum are drafted to respond appropriately to hotel standards.
- Explore and implement, where appropriate, environment and energy conservation practices.
Corporate Assets
- Maintenance program documented and operative.
- Electricity – panels and circuit breakers property labelled hydraulic – panels and valves marked and tagged.
- Liaise with and supervise all work carried out by contractors.
- Workshop kept clean and tidy.
- Any other duties as required by General Manager (be prepared, he is full of crazy ideas!)
Products and Services
- Regulatory compliance eg. fire code, elevator certification, water treatment, trash removal, fire control equipment etc.
- Security and controls with regard to keys, lock maintenance, tools are maintained and improved where possible.
- All emergency procedures in cases of fire, evacuation are in place and relevant staff trained accordingly.
- Maintain stocks of high risk spares to minimise down-time of equipment.
Authorities
- Purchase order need to be approved by General Manager prior to purchase.
- Three quotes need to accompany purchase order however in exceptional circumstance General Manager may overrule need for quotes. Please refer to Hotel Purchasing Policy.
Character
- Hotel experience will be looked upon favourably as will a bit of quirk, creativity and playfulness
- Before applying for the role ensure you have an understanding of what Hospitality means to you
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.