Front Office | Listed 19 March

Rydges Camperdown – Front Office Guest Service Agent

Work type

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Camperdown

Join our dedicated team at Rydges Camperdown, where heritage charm and modern hospitality blend seamlessly. Located in the heart of Camperdown, with a range of amenities and guest facilities, our hotel offers a unique backdrop for your career journey. Explore exciting opportunities and be part of our Camperdown story!

About the role

We are seeking applications from a highly motivated and enthusiastic individual to take on a Full-Time role of Guest Service Agent within our Front Office team.

Front Office Guest Service Agent will be responsible for engaging with the guests from first point of contact through to the departure. Range of duties including but are not limited to; interacting with guests, anticipating and attending to guests needs, checking guests in/out, providing local knowledge & directions, hotel reservations, being actively involved in every service department of the hotel including Food & Beverage, and providing a level of service quality that consistently not only meets, but also exceeds the expectations of our guests.

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Exceptional customer service & communication skills
  • Extremely professional telephone & email etiquette
  • Flexible and adaptable to a rotating roster, including weekends and nights
  • Highly professional manner & grooming
  • Previous front office and OPERA experience desired
  • You are perfectionist with a keen attention to detail
  • You have a customer service oriented attitude
  • You are flexible and adaptable to the fast paced & dynamic hotel industry
  • You have a desire to exceed every guests needs and expectations

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now