Rydges Canberra – Guest Service Agent
About the business
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
After completing a multi-million dollar refurbishment of the public areas within the hotel, Rydges Canberra are seeking friendly, welcoming and energetic personalities to be the front face of the hotel.
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Excellent customer relations, problem solving and time management skills
- The ability to multi-task
- You preferably have a working knowledge of hotel property management systems such as Fidelio, Opera, Lanmark ect and an understanding of point of sales systems such as Micros
- You have an outgoing personality, positive attitude and loads of initiative
- You handle pressure with panache
- You have an opinion
- You are always happy, never satisfied
- You are enthusiastic
- You know when to stop talking and really LISTEN
- You have a passionate work ethic…as if you were the owner of the place
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