Reservations | Listed 18 April

Rydges Cronulla – Guest Service Agent

Work type
Full time

About the business

Rydges Cronulla is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.   

About the role 

This is a full time role where you will need to multi task; the mains duties you will entail are assisting our guests and dealing with guest enquiries as required. Monitoring the reservations inbox, updating reservation chargebacks, check in/out of guests, taking payments, making reservations. 

  • As the first point of contact for the Hotel you are totally guest driven and enjoy exceeding guests’ expectations

Benefits & perks

  • Renowned for our refreshingly local, down-to-earth experiences. 
  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

Skills & experience 

  • Opera PMS experience is an advantage but not required
  • You posses outstanding communication skills and are impeccably groomed
  • You are able to work shiftwork which involves various shifts including evenings and weekends. Shifts include but are not limited to 6am-2pm, 2pm-10pm.

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts 

Apply now