Front Office | Listed 09 November

Rydges Cronulla – Guest Service Agent

Work type

This is a casual role where you will need to multi task; the mains duties you will entail are assisting our guests and dealing with guest enquiries as required. Monitoring the reservations inbox, updating reservation chargebacks, check in/out of guests, taking payments, making reservations. 

The successful candidate needs to posses the following experience and skills:

* As the first point of contact for the Hotel you are totally guest driven and enjoy exceeding guests’ expectations

*Opera PMS experience is an advantage but not required

* You posses outstanding communication skills and are impeccably groomed

* You have an outgoing personality and winning smile!

About you:

* You are always happy

* You handle pressure with panache

* You are able to juggle ten things at once

* You know when to stop talking and listen

* You are able to work autonomously

* You are able to think outside the square

* You are able to work shiftwork which involves various shifts including evenings and weekends. Shifts include but are not limited to 6am-2pm, 2pm-10pm.

If you’re as totally into hospitality as we are, and this sounds like you, then we’d be really interested to talk!

Hotel experience is preferred however not essential

Please send your resume to:  [email protected]

Apply now