Front Office | Listed 23 April

Rydges Fortitude Valley – Night Supervisor

Location
QLD
Work type
Full time
Brand
Rydges

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Fortitude Valley

A stunning blend of heritage and lively entertainment, Rydges Fortitude Valley is at the heart of it all. Want to join the team that passionately brings the local Brisbane experience alive with an urban sense of flair and a twist of rural charm every day at this 4.5-star hotel? Now’s your chance!

About the role

We are looking for a motivated Night Supervisor to join our Front Office Team. With an eye for detail and a love for numbers you will play a key role in ensuring the accuracy and maintenance of reporting and accounting procedures as well as delivering exceptional customer service.

This is a full time role covering the Night Manager’s rostered days off (Wednesday & Thursday) and does involve the preparation of overnight room service and general public area cleaning.

Key Responsibilities :

  • Completion of daily auditing tasks
  • Oversee the operation of the hotel in the absence of the Night Manager
  • Preparation and delivery of the overnight Room Service Menu 
  • General public area cleaning
  • Front office tasks including; guest check in and check out, actioning guests requests and answering telephone calls
  • Maintain Hotel safety and security
  • Manage emergency situations and give first response to medical situations

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Previous experience as a Night Auditor, Night Porter or a service role in a front office position essential
  • First class customer service and exceptional communication skills
  • Ability to think on your feet and work under pressure
  • Ability to multi-task and prioritise tasks to manage time effectively
  • Innovative, outside the box thinker and epic team player
  • Strong problem identification and problem-solving skills
  • Ability to work overnight shifts on a 7-day rotating roster
  • Practical understanding of OPERA property management system

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now