Front Office | Listed 22 May

Rydges Gold Coast Airport Hotel – Duty Manager

Work type
Full time

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Gold Coast Airport Hotel

Take your career to new heights at Rydges Gold Coast Airport. Offering 192 coastal view or concourse view rooms is the Gold Coast’s first and only airport hotel, just steps away from the beachfront and fit with resort-style facilities. The coast is calling; we can’t we’d love to hear from you.

About the role

Key Responsibilities:

  • Handling of both incoming and internal hotel calls from both guests and residents, with responsibility for owning each guest query and coordination of hotel services to meet guest needs.
  • Handling of reservations overflow and after hours calls.
  • Liaison with Front Office Manager and Front Office team ensuring the efficient delivery of services to hotel guests.
  • Assisting with the management of all operational departments as required.
  • Use of the hotel-based computer system.
  • The ability to work a 7-day roster, including nights and weekends.

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Previous experience using Opera or similar PMS.
  • Excellent communication, interpersonal and time management skills.
  • A friendly and outgoing personality.
  • Excellent grooming and presentation standards.
  • A willingness to use initiative and strong problem solving skills.
  • Strong financial and analytical skills with a high level of computer literacy. 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now