About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Hobart
Filled with historic elegance and a passion for local hospitality, Rydges Hobart combines modern comforts and stylish interiors for the perfect home away from home. Situated north of Hobart’s CBD, this boutique hotel is the perfect place to tailor both memorable guest moments and your own skills. Come join us, we can’t wait to hear from you.
About the role
We are seeking an experienced Hotel Receptionist to join our team on a casual basis. The ideal candidate will have previous experience in the Hotel Front Office environment.
Reporting to the General Manager you will be responsible for exceptional customer service to our guests by responding to their requests promptly. This role provides the opportunity to develop and work across other hotel departments including restaurant, In-Room Dining as well as Banquets and Conferencing.
Key Responsibilities :
- Receiving and processing reservations
- Checking in/out guests
- Attending to guests requests
- Meeting/greeting all guests and answering the telephone
- Offering and promoting products/services to members and guests
- Undertaking general clerical & administrative duties
- Providing back-up support to other departments as required
- Provide exceptional customer service
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Good attention to detail
- Previous experience in a customer service role
- Passion for the industry
- Experience with OPERA property management system an advantage
- Be able to work autonomously
- Strong communication and interpersonal skills
- Outstanding personal presentation
- Hold a current RSA
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.