About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Latimer Christchurch
Find new career growth in the Garden City with Rydges Latimer Christchurch. A stunning blend of history and contemporary design, the 175-room hotel and signature restaurant, Bloody Mary’s, is surrounded by the inner city buzz of Christchurch. Now’s the time to join our down-to-earth team with sights set on going the extra mile.
About the Role
We are looking for an enthusiastic Guest Service Agent / Porter to join our busy Front Office Team. Reporting to the Front Office Manager, you will assume responsibility to ensure the effective operations of the Front Office department on a day to day basis. This is a hands-on role covering all areas of Front Office Operations – including the assistance of luggage and attended various guest requests. You will need to be physically capable of loading luggage in and out of vehicles and flexible for day, night and weekend shifts.
Key duties;
- Take direction from Duty Manager as well as maintaining a proactive approach.
- Provide luggage service to all guests, ensuring that all luggage and heavy lifting is done so in accordance with WHS safe lifting procedures.
- Assist guests with parking service if required. Communicate effectively the process to the guest, ensure parking policies and procedures are strictly followed.
- Monitor the hotel’s car park and take the necessary steps to correct any security or cleanliness deficiency.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Able to maintain an up-to-date and accurate Hotel greeting board.
- Converse with and acknowledge guests in a professional manner as they move through public areas.
- Anticipate and attend to guest requests and/or comments in a timely manner and ensure to communicate any problems with the Supervisor or Duty Manager.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.