Rydges Melbourne – Breakfast Manager
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Melbourne
Located in the vibrant Melbourne theatre district, urban sophistication meets warm local hospitality at Rydges Melbourne. With a passion for guest service worthy of a standing ovation, and show-stopping onsite facilities, be part of a team dedicated to crafting an unforgettable experience. It’s your time to shine, make your move.
About the role
Role and Responsibilities:
- Ensure optimum performance in day-to-day operations, specific duties and special projects as assigned
- Lead by example in providing excellent customer service in a warm and friendly manner, and showing pride in the Rydges brand
- Conduct “on the job” training sessions for Front of House staff and Implement SOP’s, opening and closing procedures and checklists as required for service, ensuring standards are maintained at all times
- Monitor the floor and be of assistance in supervision and operation of Breakfast and In Room Dining.
- Monitor service personnel’s appearance and grooming
- Effective shift planning to ensure all regular services and events are adequately covered, with sufficient notice given to staff
- Ensure good management of beverage and consumable stock levels – rotate stock ensuring used by dates are noted and dealt with in a timely manner to source alternatives.
- Be aware of and adhere to all procedures including security, fire and the Workplace Health and Safety Act
- Be familiar with and observe all house rules and policies as set out in the Employee Handbook.
- Continually work on improving staff’s product knowledge and upselling skills.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Food and Beverage team leaders/ supervisors with a proven track record. But if you are passionate food and beverage professional that is keen on their first management role, we want to hear from you as well!
- Passion for the hospitality industry, demonstrated with sound product knowledge
- Excellent written and verbal communication skills to liaise with guests and stakeholders at all levels
- Immaculate grooming standards and personal presentation
- Available and willing to work weekends, public holidays, opening and closing shifts
- Posses a valid RSA certificate
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.