Front Office | Listed 04 August

Rydges Mount Panorama Bathurst – Front Office Manager

Work type
Full time

About the business

Rydges Mt Panorama is situated trackside at Mt Panorama only 5 minutes from the centre of Bathurst.  The hotel has 131 rooms varying from hotel style to apartments. Chicane restaurant is onsite and serves breakfast and dinner daily.  There is also a number of function rooms catering for conferences, special events and weddings.  We have a wide mix of guests from travelling corporate to leisure and of course the car racing enthusiasts.

About the role

Everything Front Office

  • Managment of the front office/reception team along with the day-to-day management of the rooms division of the hotel
  • Ensure the highest level of customer service is offered and maintained at all times to our guests. Provide efficient service for guest registration and departure.
  • Ensure compliance for the rooms division with the companies’ policies and procedures.
  • To consistently deliver products and services that meets or ideally exceeds the quality, standards and expectations of our guests.

Benefits and perks

  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

Skills and experience

  • Previous Front office management or supervisory role.
  • Managment/leadership of work team
  • Previous customer service experience.
  • Proficient computer skills and desirable hotel booking software experience.
  • Experience with Opera is preferred but not essential.
  • Excellent communication and time management skills
  • Problem solving and ability to resolve guest issues
  • Current RSA

For further information and detailed job description, please contact James Kelly, Hotel General Manager, at [email protected]

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