Reservations | Listed 01 November

Rydges Newcastle – Reservations & Group Sales Manager

Work type
Full time

This position offers you the opportunity to work in a truly unique property with an exceptional team. 

Rydges Newcastle has 175 well-appointed suites, located in the Honeysuckle precinct on Newcastle Harbour that is equipped with 9 flexible functions rooms. Located only moments from the beach and the city’s most famous attractions, our amazing position makes our all-suite hotel the perfect Newcastle accommodation for couples, families, groups, business travellers and is the ideal space for work or play. 

As a Reservation and Groups Sales Manager some of your core duties will include, however not limited to;

  • Receive and respond in a timely manner to reservations requests.
  • Process reservation cancellations and amendments to bookings.
  • Group quoting, input of rooming list, processing of payments and follow up of group travel and blocks whilst maintaining accurate files. 
  • Work closely and support Conference and Events Sales team with group accommodation requests and requirements. 
  • Communicate any guest special requests to the appropriate department(s) and follow up accordingly. 
  • Have a full working knowledge of all current room rates and packages.
  • Work alongside senior management and revenue team to drive the reservations team to achieve weekly goals and targets.
  • Assist the Sales team in overseeing and submitting corporate account plans and contracts. 

To be successful for this role your Skills & Experience will include;

  • Proven experience within a similar role will be highly regarded. 
  • Knowledge and understanding of Opera PMS.
  • Well organised and detail driven. 
  • Exceptional  communication and leadership skills.
  • Professional and personable, with a can do attitude.
  • A willingness to use initiative and strong problem solving skills. 

In return we will offer:

  • Career development opportunities in Australia & New Zealand
  • Enjoy 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more

Apply now