Rydges North Sydney – Front Office Supervisor
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges North Sydney
Nestled between towering skyscrapers and heritage homes, just a stone’s throw away from Sydney Harbour, Rydges North Sydney is an inner-city haven that’s all about convenience, culture and comfort. Want to be part of the team that keeps it all humming? Start your next chapter here.
About the role
You would be responsible for overseeing the daily operations of the front desk, ensuring efficient and smooth guest services. Key duties include managing check-in/check-out procedures, handling guest inquiries and complaints, coordinating with housekeeping and other departments, and maintaining the reservation system. Additionally, you would supervise and train front desk staff, manage schedules, and ensure a high level of customer service.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Ready to step up in a leadership capacity
- Outstanding written & verbal communication skills.
- The ability to multi-task as well as work under pressure.
- A team player, with flair for sales.
- Impeccable attention to detail.
- Experience with Opera PMS will be highly regarded.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.