Front Office | Listed 06 June

Rydges Norwest Sydney – Front Office Duty Manager

Work type
Full time

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Norwest

Situated in the thriving business hub of Norwest Sydney, with extensive guest facilities and a focus on delivering exceptional local hospitality is Rydges Norwest Sydney. Explore endless career opportunities in this vibrant and dynamic work environment and be part of our Norwest success story.

About the role

Reporting to the Front Office Manager, the role of Duty Manager is responsible for anything and everything on a daily bases; you are the captain and run the ship! This dream job at Rydges Norwest Sydney involves creating an unforgettable experience for our guests. The role is diverse and empowering in the fact that it offers both face-to-face time with every guest, statistical detailed tasks, and of course being part of an amazing fun-loving team.

Tasks included:

  • Daily checklists 
  • Reporting on daily events and operations
  • Guest interactions including check-ins and check-outs.
  • Problem solving and resolution 
  • Cash handling and reporting
  • Clear communication with other teams and departments
  • Responsible for the smooth running of the hotels operation throughout the day
  • Be empowered by being the first point of contact and the face of the hotel 
  • Ensuring immaculate presentation of the hotel entry and reception area

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Would be good to have a valid First Aid Certificate and RSA, but we can set you up too.
  • Know when to do what and be a master of multitasking.
  • Build a relationship with anyone coming through the door from guest, supplier or your fellow superstar
  • Look great at all times in your new uniform
  • Be detailed, genuine and real
  • Be flexible 
  • Have a glimmer in your eyes and a bounce in your step!

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now