Front Office | Listed 08 March

Rydges Palmerston – Night Auditor

Work type

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Palmerston

The open-plan meets open-air atmosphere of Rydges Palmerston Darwin welcomes in the best of the tropical outdoors, creating the perfect Top End urban oasis, with plenty of stylish airy space and sophisticated conveniences. Start your next chapter with a team that creates unforgettable experiences for each and every guest.

About the role

  • Flexible working hours 
  • Front office duties including check in and check out of guests
  • Checking and balancing the days takings from all departments
  • Data Entry and checking of Rates, Guest Information is accurate
  • Addressing and resolving guest concerns or complaints
  • Completing the night audit process, reconciliation & excel reporting
  • Produce nightly reports as required
  • Communicating & reporting issues to the manager
  • Provide five star customer service in a busy working environment

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • A high standard of presentation and reliability is required
  • Exceptional customer service skills, communication and time management skills
  • Strong analytical skills with a high level of computer literacy and accuracy
  • A willingness to use initiative and have strong problem solving skills
  • Exposure to good knowledge of reservations, accounts, complaint handling & problem solving.
  • Experience using Opera PMS preferred but not essential
  • Previous experience highly regarded
  • Proven background in front desk and reservation operations preferred but not essential

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now