Rydges Palmerston – Operations Manager
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Palmerston
The open-plan meets open-air atmosphere of Rydges Palmerston Darwin welcomes in the best of the tropical outdoors, creating the perfect Top End urban oasis, with plenty of stylish airy space and sophisticated conveniences. Start your next chapter with a team that creates unforgettable experiences for each and every guest.
About the role
The Assistant Manager would have a broad range of responsibilities including:
- Assisting the GM by overseeing the daily operations of the Hotel and ensuring that all departments are working towards the same goals.
- Primarily focusing in F&B day to day operations while overlooking other departments.
- Supporting, working with and constantly inspiring every team member in all departments.
- Ensuring high levels of customers satisfaction through excellent service
- Direct hands on support of the Food & Beverage management team to ensure smooth operation of all outlets including conferencing.
- Assisting F&B team with Stock control & ordering as required.
- Assisting Front Office Team with daily tasking.
- Oversight and control of various aspects of the hotel’s accounts specifically A/R, weekly banking & cash control.
- Being on-site and providing ‘coverage’ in the GM’s absence including weekends.
- Maintaining a relationship with the Hotel owners.
- Lead, recruit, train, motivate and coach a high performing team
- Report on business performance, sales, new initiatives and relevant issues
- Keep up to date on new products, services & industry trends
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills and experience
- Experience in a similar role or ready to step up into a challenge.
- A career minded hospitality professional
- Knowledge of Opera PMS & Micros is essential
- A passion for Food & Beverage with hands on abilities and a valid RSA
- A solid grasp on Hotel accounts processes
- Strong leadership skills
- Excellent customer service & communication skills
- Motivated and with a positive attitude
- Good decision-making and commercial savvy
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.