Front Office | Listed 14 March

Rydges Parramatta – Guest Services Agent

Location
NSW
Work type
Casual
Brand
Rydges

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Parramatta

Be part of our passionate team at Rydges Parramatta, where vibrant culture and warm hospitality meet. Located in the bustling heart of Parramatta, this 151-room hotel, complete with a variety of dining options, offers a dynamic and rewarding work environment. Get ready to unlock your career potential, now’s the time.

About the role

Key responsibilities :

  • Manage arrivals and departures of everyone visiting our hotel
  • Provide exceptional guest service by responding to guest requests efficiently and courteously
  • Maintain a high level of professionalism and accuracy with all accounting functions
  • Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met
  • Actively resolve guest issues and challenges presented on shift

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Outstanding written & verbal communication skills
  • The ability to multi-task as well as work under pressure
  • A team player, with flair for sales
  • Impeccable attention to detail
  • Experience with Opera PMS will be highly regarded

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now