Front Office | Listed 20 November

Rydges Resort Hunter Valley – Front Office All-Rounder

Location
NSW
Work type
Part Time
Brand
Rydges

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges Resort Hunter Valley

Surrounded by lush vineyards and scenic beauty, Rydges Resort Hunter Valley offers an unforgettable workplace experience. Complete with a range of amazing facilities including a ferris Wheel, brewery, waterpark, and 18-hole golf course, join the team that keeps it all humming in the heart of wine country.

About the role

We are looking for a dedicated Night Front Office Allrounder to join our team. This position is ideal for individuals who thrive in a quieter, night-time environment and enjoy taking on a variety of tasks. If you have a true passion for hospitality and enjoy providing exceptional service during the night shift, we’d love to hear from you!

Your night-time enthusiasm will give you comfort in working during the night, taking pride in ensuring smooth operations while most guests are resting.

 A part-time position with a guaranteed minimum of 20 hours per week offers flexibility while ensuring a steady workload. 

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.  

Skills and Experience:

  • Previous Experience: Prior experience in a front office role within a hotel or resort is preferred. However, full training will be provided for the right candidate.
  • Communication Skills: Outstanding written and verbal communication skills, with the ability to confidently handle guest queries and requests.
  • Guest Interaction: Demonstrated ability to deal professionally with guests, providing exceptional service and addressing any concerns or special requests.
  • Time Management: Strong ability to manage multiple tasks effectively, even under pressure, while maintaining a high level of service.
  • Team Player: A collaborative attitude with a natural flair for enhancing the guest experience as part of a dynamic team.
  • Attention to Detail: Impeccable attention to detail to ensure accuracy in all aspects of your work, from guest interactions to financial reconciliation.
  • Technical Skills: Experience with Opera PMS (Property Management System) is highly regarded. Proficiency in Microsoft Office programs, particularly Word and Excel, is essential.
  • Professionalism: A high standard of professionalism, both in appearance and behavior, when representing the hotel on duty.
  • Work Availability: Flexibility to work a rotating roster, including late nights, public holidays, and shifts between 11:00 PM – 7:00 AM.
  • Legal Right to Work: You must have the legal right to work in Australia, as sponsorships will not be offered.
  • Police Check: Successful candidates will be required to undergo a police check.

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.

Apply now