Front Office | Listed 23 February

Rydges South Bank Brisbane – Concierge Supervisor

Work type
Part Time

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges South Bank Brisbane

Level up your career with the best in Brisbane hospitality. Rydges South Bank is located in the heart of Brisbane’s arts and entertainment precinct, offering a variety of rooms, with state-of-the-art features, and fantastic amenities, including Soleil Pool Bar and the award-winning Bacchus Restaurant onsite. We can’t wait to hear from you!

About the role

  • Supervise and coordinate the Concierge team in the absence of the Head Concierge 
  • Support daily operations of the Concierge team in elevating the guest’s welcome experience
  • Assist the Head Concierge in the training and development, rostering and financial management of the team 
  • Provide guests with information on Hotel services and local attractions/events
  • Parking guest’s vehicles both on-site and off-site with the utmost care 
  • Order taxi’s and/or ride shares for guests as required 
  • Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally 
  • Ensure the Hotel lobby and entrance are kept impeccably clean and tidy 

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Driver’s license, manual preferred however not essential 
  • Previous experience supervising and mentoring staff in a customer service environment 
  • Previous experience using Property Management Systems advantageous e.g. Opera 
  • Excellent communication skills and customer service 
  • Attention to detail
  • Excellent personal grooming and presentation
  • The ability to handle pressure, multi task and get the job done
  • Ability to work a variety of shifts across the week 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here   

Apply now