Housekeeping | Listed 23 February

Rydges South Bank Brisbane – Executive Housekeeper

Location
QLD
Work type
Full time
Brand
Rydges

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Rydges 

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. 

About Rydges South Bank Brisbane

Level up your career with the best in Brisbane hospitality. Rydges South Bank is located in the heart of Brisbane’s arts and entertainment precinct, offering a variety of rooms, with state-of-the-art features, and fantastic amenities, including Soleil Pool Bar and the award-winning Bacchus Restaurant onsite. We can’t wait to hear from you!

About the role

The Executive Housekeeper position is the leader of the ‘engine room’ of the Hotel, a vital role in maintaining property standards are aligned to our guest’s expectations. As a leader within the Hotel and Rooms Division department, the role is responsible for ensuring the cleanliness across all aspects of the property including guest’s rooms, food and beverage outlets and public areas. It is a full-time position reporting directly to the Rooms Division Manager and leading a team of approximately 40 plus staff. 

The successful candidate will have a can-do attitude with experience in hands-on operations, has an exceptional eye of detail and results driven, with an ability to collaborate and maintain positive relationships across all departments. 

Key Responsibilities

  • Manage and lead the Housekeeping Team while liaising with Hotel departments for all cleaning requirements 
  • Ensure rosters are costed to forecasted business levels and reflective in the payroll system
  • Approve shifts daily and adjust future rosters to changes in business demand
  • Allocation of daily workloads for room attendants, houseman and public area cleaners
  • Allocate and prepare VIP and Sales site rooms daily
  • Drive recruitment, training and development, ensuring a high level of performance and service standard throughout the team 
  • Manage staff uniform inventories for all Hotel staff and coordinating with other departments to ensure appropriate levels of stock 
  • Maintain exceptional guest service by conducting daily walk throughs to ensure cleanliness is aligned to brand standards each and every day 
  • Lead and ensure compliance in all aspects of WHS 

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • 3 to 5 years’ experience as an Executive Housekeeper or in a similar Housekeeping leadership position  
  • Experience within a medium to large Hotel/Accommodation operation preferably within at a 4 to 5-star standard
  • Demonstrated experience in a hands-on role and a high level of service standard across department
  • Previous experience working with Property Management Systems (PMS) 
  • Previous experience using Optii system advantageous 
  • Experience in controlling and maintaining budgets, forecasts and payroll functions, along with operating supplies, replacements, and consumables
  • Capability of working in and managing time efficiently in a fast paced and high volume operations 
  • Ability to lead and motivate a large team while driving employee engagement, development and productivity
  • Demonstrated understanding of WHS standards and experience leading adherence to policies and procedures in creating a safe working environment 
  • Ability to build and maintain strong relationships with all stakeholders, internal and external
  • Excellent personal presentation and a high level of professionalism
  • Enthusiasm, friendly nature and results orientated 
  • Ability to handle high pressure situations and adapt to ever changing operations 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now