About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges South Bank Brisbane
Level up your career with the best in Brisbane hospitality. Rydges South Bank is located in the heart of Brisbane’s arts and entertainment precinct, offering a variety of rooms, with state-of-the-art features, and fantastic amenities, including Soleil Pool Bar and the award-winning Bacchus Restaurant onsite. We can’t wait to hear from you!
About the role
We are seeking our next Concierge superstars to join our Front Office team. The role will suit a high-energy, out-going personality who has a passion for customer service. This will be a casual position.
Being the first and last point of contact for our guests, our Concierge team plays a vital role in our operations. We strive to exceed guest expectations at every opportunity, aided by our insatiable enthusiasm and people skills.
Key Responsibilities
- Ensure all guests receive a positive greeting as they arrive and depart the Hotel
- Provide guests with information on Hotel services and local attractions/events
- Parking guest’s vehicles both on-site and off-site with the utmost care
- Order taxi’s and/or ride shares for guests as required
- Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally
- Ensure the Hotel lobby and entrance are kept impeccably clean and tidy
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Driver’s licence, manual preferred however not essential
- Excellent communication skills and customer service
- Attention to detail
- Excellent personal grooming and presentation
- The ability to handle pressure, multi task and get the job done
- Ability to work a variety of shifts across the week
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.