Rydges Wellington Airport is new purpose built Hotel with state of the art facilities and first class bar and dining experiences. Located within the Wellington Airport precinct, the Hotel is integrated in the terminal building complex, with direct access to the domestic and international terminals. This cutting edge 134 room purpose built hotel offers guests a convenient and refreshing airport dining and accommodation experience.
As our Conference Manager, you will be an integral part of our management team, epitomising the very essence of our conference rooms. You will be a passionate leader within our business, stylish in look and charm with strong communication and organisational abilities, bringing with you the ability to lead a dedicated team
YOU WILL:
- Take direction from the Food & Beverage Manager
- Direct, supervise and coordinate operational activities of all functions within the hotel to ensure the smooth and efficient running of all functions within the hotel.
- Guarantee the running of the department in accordance to venue and hotel policies, procedures, guidelines and manuals to ensure compliance, safety and profitability.
- Ensure accurate statistical records and reporting are kept and maintained.
- Control departmental expenses within set targets.
- Cultivate a sales culture maximising up-selling and on-selling techniques.
- Ensure effective communication within the department to guarantee flawless operation.
- Ensure effective organisational communication with other departments in preparation and follow up of events in the function venue(s).
- Ensure that stock levels in outlets are satisfactory, to ensure that all functions run smoothly and have relevant supplies.
- Establish and maintain minimum standards for back of house areas with an emphasis on functionality and cleanliness.
- Conduct site inspections where necessary.
- Ensure that all charges are correctly posted to the relevant account for any specific function.
- Manage the hotel assets to protect their long term investment value.
- Actively look for and optimise opportunities to improve the business.
- Ensure all team members within the venue are adequately trained to assist across all venues on a daily basis.
- Have full working knowledge of the venue’s computer/IT systems.
- Direct, supervise and assist colleagues to ensure a high level of productivity and service standard within the department at all times.
- Support and actively cultivate an environment of positive service within the department to ultimately achieve a level of service quality that consistently meets and exceeds the expectations of guests and team members.
- Take effective action to resolve any foreseen problems to prevent complaints.
- Warrant an effective system of quality control by utilising shift checklists, revision of procedures and implementation of standards.
- Actively stay up to date with venue, hotel, EVT and/or area information, objectives, policies and procedures. Ensure to communicate any and all of these updates or changes to the team.
- Ensure all incidents, injuries and hazards are reported, reviewed and preventative/corrective measures are taken.
- Promote EVT properties to guests wherever possible.
- Be a brand ambassador for the venue, hotel and EVT.
- Give assistance and support to other departments and/or colleagues when needed.
- Attend and participate in all scheduled meetings, training and development programmes.
MUST HAVE:
- Training, computer and organisational skills
- Fluent written & verbal English is essential
- Sound knowledge of hospitality
- Business acumen
- People management
BENEFITS:
- Discounted movie at Events Cinemas & hefty accommodation savings.
- Car parking included within the contract.
- Career growth through our EVT network