About the business
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.
Rydges Wellington is a 4.5 star hotel property perfectly located in the heart of Wellington that offers 280 guest rooms, 24 hour reception, contemporary dining for breakfast, lunch and dinner, conference facilities, gym and pool services and a multitude of nearby activities.
About the role
We are looking for a part – time Porter to join our busy team. In this role you will to be working with a team which is dedicated to providing exceptional customer service. Experience in customer service is essential. You will need to have a great personality and be totally committed
to providing excellent customer service. Your day-to-day duties will be to;
- Anticipate and attend to the guest’s needs and desires immediately
- Ensure that all Hotel guests’ luggage, messages, and special requests are handled promptly and efficiently
- Liaise with Concierge and front desk staff to ensure that the special requirements of groups and FIT travelers are dealt with in a timely manner
- Valet Car Parking
- Ensuring every guest receives exceptional service
Benefits and Perks
- Incredible team member discounts from your first day on-the-job.
- Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Be well organised, helpful and display strong attention to detail
- Have experience in dealing with customers on the phone and face-to- face
- Be able to stay calm when it’s very busy
- Confident in dealing with any situation
- Display common sense and initiative
- Be familiar with all aspects of the Front Office Computer system
- Have a Can-do attitude
- Be well presented