Front Office | Listed 13 July

Rydges Wellington – Porter

Work type
Part Time

About the business

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.

About the role

We are looking for a part – time Porter to join our busy team. In this role you will to be working with a team which is dedicated to providing exceptional customer service. Experience in customer service is essential. You will need to have a great personality and be totally committed
to providing excellent customer service. Your day-to-day duties will be to;

  • Anticipate and attend to the guest’s needs and desires immediately
  • Ensure that all Hotel guests’ luggage, messages, and special requests are handled promptly and efficiently
  • Liaise with Concierge and front desk staff to ensure that the special requirements of groups and FIT travelers are dealt with in a timely manner
  • Valet Car Parking
  • Ensuring every guest receives exceptional service

Benefits & perks

  • Incredible team member discounts from your first day on-the-job. 
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. 
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. 
  • Awesome winter and summer savings and discounts at Thredbo. 
  • Rapid career growth opportunities through our EVT network. 
  • Local community involvement, volunteering and charitable giving.  
  • Australia and NZ’s largest and most diverse experiences company.  

Skills & experience

  • Be well organised, helpful and display strong attention to detail
  • Have experience in dealing with customers on the phone and face-to- face
  • Be able to stay calm when it’s very busy
  • Confident in dealing with any situation
  • Display common sense and initiative
  • Be familiar with all aspects of the Front Office Computer system
  • Have a Can-do attitude
  • Be well presented

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Apply now