Rydges World Square – Group Reservations Agent
About the business
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.
About the role
You will assist in taking bookings from a range of guests and booking channels, whilst being involved in all aspects of reservations, from group bookings, crew allocations and FIT arrivals. You will provide efficient and professional service to all guests via email and phone, whilst actively promoting our 458 room hotel, outlets, facilities and promotions.
Your impeccable attention to detail and focus on providing a high quality service, will make you a vital member of the Reservations team.
Skills & experience
- A strong background in Groups/Reservations in a hotel environment, or similar role is essential.
- Experience with Opera PMS preferred.
- Outstanding written & verbal communication skills.
- The ability to multi-task as well as work under pressure.
- A team player.
- Impeccable attention to detail
Benefits & perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- On shift meals
- Career progression opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/