Rydges World Square – Guest Services Agent

About Our Company
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We nurture talent and promote internally.
About the business
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.
About the role
Rydges World Square is currently seeking a Guest Services Agent, to join our EPIC team of experienced and also budding hoteliers. There are currently both Full-Time and Casual positions available.
You will be joining this 458 room Hotel located in the heart of bustling World Square. We are looking for someone with a big personality that can have fun with, and entertain our guests. The candidate will ideally also have a passion for hotels and hospitality and be hungry for experience that will further their career within the company. You will be responsible for providing an outstanding guest experience from the point of reservation to departure.
Benefits & Perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- You love working in a fast paced environment.
- Passion for hotels and their guests.
- You think outside the box, and enjoy problem solving
- A background in Front Office operations or prior hotel experience preferred and experience with Opera PMS is a bonus
- Outstanding communicator
- The ability to multi-task as well as work under pressure.
- Flexible working hours.
- A team player.
- Good interpersonal and communication skills in order to liaise with other departments
*Only short listed candidates will be notified
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/