Food & Beverage | Listed 23 May

The Capitol Hotel Sydney – Hotel Duty Manager

Location
NSW
Work type
Full time
Brand
The Capitol Hotel

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Independent Collection 

The Independent Collection is a carefully curated selection of luxe, stylish, classic and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category. While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service and quality. 

About The Capitol Hotel Sydney

Take a bow at The Capitol Hotel, the stylish new addition to Sydney’s Haymarket. With 95 showstopping new rooms and an onsite eatery, we’re dedicated to providing guests with an experience worthy of a standing ovation. Come join the team and let’s get this show on the road.

About the role

We are currently searching for a highly energetic Hotel Duty Manager to lead the team at The Capitol Hotel Sydney. 

 Key Responsibilities :

  • Oversee day-to-day operations of the Hotel and drive excellence in guest service.
  • Ensure the team is customer focused, being proactive in identifying customer needs
  • Welcome and assist with all guest arrivals, departures and requests
  • Actively resolve guest issues and challenges presented on shift, including responding to guest feedback
  • Assist the FOM with rostering, training and provide leadership for the greater Front Office team
  • Assist Food and Beverage team

Benefits & perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.   

Skills & experience 

  • Previous hotel supervisory experience
  • Strong written and verbal communication with key stakeholders
  • Pride in personal presentation and grooming essential
  • Sound time management and problem-solving skills essential
  • Advanced PMS experience desirable

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now