Front Office | Listed 20 January

The Capitol Hotel Sydney – Hotel Duty Manager

Work type
Full time
The Capitol Hotel

About The Capitol Hotel Sydney

Located adjacent to the Capitol Theatre in Sydney and a short walk from Darling Harbour and China Town is The Capitol Hotel Sydney. Having recently undergone a full hotel refurbishment, the hotel features 95 new accommodation rooms & a 40 seat restaurant, housed in a stunning heritage listed building. You can expect something a little more unique than your typical traditional hotel experience at The Capitol Hotel Sydney, with a touch of theatre at every turn. 

About EVT

The Capitol Hotel is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australia & New Zealand. The Hotel will join The Independent Collection by EVT, made up of a carefully curated selection of luxe, stylish, classic and budget friendly properties. 

The Role

We are currently searching for a highly energetic Hotel Duty Manager to lead the pre-opening team of The Capitol Hotel Sydney, which is due to open in February 2023. 

 Key Responsibilities

  • Oversee day-to-day operations of the Hotel and drive excellence in guest service.
  • Ensure the team is customer focused, being proactive in identifying customer needs
  • Welcome and assist with all guest arrivals, departures and requests
  • Actively resolve guest issues and challenges presented on shift, including responding to guest feedback
  • Assist the FOM with rostering, training and provide leadership for the greater Front Office team
  • Assist Food and Beverage team

Skills & Experience

  • Previous hotel supervisory experience
  • Strong written and verbal communication with key stakeholders
  • Pride in personal presentation and grooming essential
  • Sound time management and problem-solving skills essential
  • Advanced PMS experience desirable

Benefits & Perks

  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
  • Awesome winter and summer savings and discounts at Thredbo
  • Rapid career growth opportunities through our EVT network
  • Local community involvement, volunteering and charitable giving
  • Australia and NZ’s largest and most diverse experiences company

To Apply:

  • Cover letter of no more than one-page highlighting why you’re perfect for the role
  • CV of no more than two pages outlining key work experiences / history

Apply now