Food & Beverage | Listed 23 May

The Inchcolm Hotel – Food and Beverage Operations Manager

Location
QLD
Work type
Full time
Brand
The Incholm Hotel

About EVT 

When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. 

About Independent Collection

The Independent Collection is a carefully curated selection of luxe, stylish, classic and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category. While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service and quality.

About The Inchcolm 

Built on historic Wickham Terrace, The Inchcolm is playground for the curious mind, a place where history whispers with a wink and luxury feels refreshingly welcome. Outside our walls Brisbane shimmers, from the fabulous Fortitude Valley to the sun-kissed coast. We invite you to explore our world, a boutique of indulgence, and a stylish stage to craft your career.

About the Role

Responsible for the day-to-day operations of the Food and Beverage department, this hotel-based role reports directly to the General Manager. Responsibilities of the role will include, but are not limited to: 

  • To monitor the day-to-day provision of quality customer service in each of the Food and Beverage outlets, ensuring a high level of consistency.
  • Hands on approach to the co-ordination of the department, whilst guiding the team.
  • Maintain clear communication with both internal and external guests and suppliers, building and maintaining client relationships. 
  • Engage with customers to anticipate their needs, address inquiries and resolve issues recognizing each opportunity for growth. 
  • Manage VIP’s and special requests with care and attention to detail. 
  • Comply with all WH&S policies and protocols, staying up to date with relevant changes. 

Benefits & Perks 

At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. 

  • Incredible team member discounts from your first day on-the-job.  
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.  
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.  
  • Awesome winter and summer savings and discounts at Thredbo.  
  • Rapid career growth opportunities through our EVT network.  
  • Local community involvement, volunteering and charitable giving.   
  • Australia and NZ’s largest and most diverse experiences company.  

Skills & Experience

  • 3-4 years in a similar operations role. 
  • Holder of Responsible Service of Alcohol Certificate
  • Excellent written and verbal communication skills
  • A passion for all things F&B! 

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.   

Apply now