The Old Clare Hotel – Night Manager
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Independent Collection
The Independent Collection is a carefully curated selection of luxe, stylish, classic and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category. While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service and quality.
About The Old Clare
Carefully curated with curious travellers in mind, The Old Clare Hotel mixes rich heritage and contemporary design in Sydney’s vibrant inner-city suburb of Chippendale. Be part of the team, crafting memorable guest experiences where the extraordinary unfolds. Now’s your chance, make your next career move here.
About the role
The Old Clare is seeking an experienced Night Manager to keep operations running smoothly after dark!
Reporting to the Front Office Manager, the Night Manager will lead the hotels overnight operations by turning every guest experience in to an unforgettable one. Some of the responsibilities included:
- Complete and accurate audits of all daily revenue postings, making the necessary adjustments to ensure accuracy of reporting.
- Provide supervision and support to the front office team and other departments when required.
- Anticipate and attend to the guest’s needs and desires, focusing on the guest journey.
- Ensure that reservations details for in-house guests are recorded correctly i.e. Room rates, dates of stay, authority to charge.
- Collate paperwork for departures, including credit card and company charges to be forwarded to accounts department.
- Ensure the safety and security of the property and the smooth and efficient running of the Hotel’s overnight operation.
- Prepare and distribute relevant reports. Maintain hotel weekly and monthly statistics.
- Process all management accounts as required.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Skills & experience
- Previous experience using Opera Cloud or similar PMS.
- Proven previous experience in a similar role in a similar or larger property with proven leadership experience.
- Excellent communication, interpersonal and time management skills.
- Excellent grooming and presentation standards.
- A willingness to use initiative and strong problem-solving skills.
- Strong financial and analytical skills with a high level of computer literacy.
- Have a good knowledge of security and emergency procedures and manage the instigation of these if required to do so.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.